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What We Do
Discover the advantages of partnering with SVA Holdings for your supply chain risk management needs. Our comprehensive solution focuses on delivering benefits like reduced costs and improved risk profiles to help your business thrive.
By analysing meaningful data and Identifying trends, we provide valuable insights empowering you to make Informed decisions and optimise your supply chain management
Our Ecosystem
Experience the benefits of data-driven insights with SVA Croup
Our data gathering and feedback mechanisms are tailored to help you identify areas to improve, reduce risks. and streamline your supply chain operations.
By taking advantage of our expertise, your business can lower costs, minimise insurance expenses. and enhance overall supply chain performance.
Supply Chain Compliance
Our expertise in supply chain compliance, built over 65 years, enables us to streamline regulatory adherence, reduce risk, and optimize supply chain performance.
By enhancing your competitive edge through efficient and compliant operations, you can experience the benefits and advantages of working with a seasoned partner in supply chain compliance.
EMBRACING DIGITAL TRANSFORMATION
Adopting digital technologies like IoT, blockchain, Ai, and telematics can streamline supply chain operations, improve efficiency, and reduce costs.
You can enhance your service offerings by integrating our advanced digital solutions into your operations and creating a competitive edge while ensuring compliance with industry standards and regulations.
1
SUPPLY CHAIN COMPLIANCE, WAREHOUSE MANAGEMENT & EN ROUTE VISIBILITY
Streamline and optimise your supply chain operations with our end-to-end logistics management solutions, featuring warehouse management, en-route visibility, and real-time tracking, seamlessly integrated with your ERP systems for enhanced data-driven decision-making.
Service Description
Our comprehensive supply chain logistics, warehouse management, and enroute visibility services are designed to address the critical needs of organisations seeking to enhance the efficiency and cost-effectiveness of their supply chain operations.
We understand the challenges businesses face in achieving real-time tracking and visibility of shipment and the importance of seamlessly integrating with ERP systems for streamlined operations and accurate data management.
By offering solutions that overcome these obstacles, we empower our clients to improve service delivery and boost customer satisfaction, which is vital for long-term growth and competitiveness.
Faster and More Reliable Service Delivery: Our commitment to providing fast and reliable service delivery ensures your shipment reach their destinations on time and in excellent condition. This leads to increased customer satisfaction and a strengthened business reputation.
Competitive Advantage in the Market: By partnering with us, you gain a competitive edge in the market, as our innovative logistics solutions and industry expertise enable you to stay ahead of your competitors and constantly adapt to the industry’s every-changing demands.
Scalable Solutions for Evolving Business Needs: Our scalable solutions cater to your evolving business needs, allowing you to efficiently manage your logistics operations regardless of your company size or complexity. As your business grows, our adaptable services will seamlessly expand with you, ensuring consistent and reliable support throughout your journey.
Key Features
Benefits
- Automated Route Planning & Optimisation
- Real-Time Tracking & Visibility
- Seamless ERP Integration
- Warehouse Automation & Stock Management
Our advanced route planning and optimisation feature helps reduce delivery times, fuel consumption, and overall transportation costs, ensuring your shipments reach their destinations most efficiently and cost-effectively.
Our real-time tracking and visibiltiy feature allows you to monitor the status and location of your shipments at any time, providing peace of mind that your goods are secure and on track to their destinations while keeping you informed continuously.
Our logistics platform flawlessly connects with your existing enterprise resource planning systems, enabling smooth data exchange and streamlining your supply chain management processes for improved efficiency and reduced errors.
Our warehouse automation and stock management solutions utilize breakthrough technologies to enhance the accuracy and speed of your inventory management, ensuring your stock levels are always current and your warehouse operations run smoothly and efficiently.
- Improved supply chain efficiency and control
- Enhanced decision-making capabilities
- Reduced Operational Costs and Potential Losses
Advanced logistics solutions enhance supply chain efficiency, control, and visibility, enabling seamless operations, faster deliveries, optimised inventory, and more satisfied customers.
Use our advanced technology and analytics tools for better decision-making based on real-time data, fostering growth and elevating business performance.
Partnering with us greatly cuts operational costs and losses. Our logistics expertise and cutting-edge technology minimise errors, optimise processes, and maximise resources, boosting your bottom line.
Corporate Governance
Our comprehensive corporate governance solutions, backed by over four decades of experience, are designed to ensure the highest standards of ethical behaviour, transparency, and accountability.
By implementing these solutions, your organisation can strengthen stakeholder trust and foster sustainable business growth, giving you a competitive advantage in today’s dynamic business landscape.
DATA ANALYTICS FOR RISK MANAGEMENT
Data-driven decision-making can help optimise your supply chain operations, improve customer experience, and reduce costs.
By leveraging our date analytics tools, you can identify trends, predict potential disruptions, and make informed decisions to improve performance. This approach also contributes to effective risk management and combined assurance.
Health & Safety
Our industry-leading health and safety services, backed by 86 years of experience, are designed to create a safe and secure work environment that priorities employee well-being.
By implementing these comprehensive solutions, you can boost employee satisfaction, productivity, and overall business performance, giving your organization a competitive edge in today’s dynamic marketplace.
ASSET MANAGEMENT SYSTEMS FOR HEALTH & SAFETY
Real-time tracking and monitoring systems can optimize asset utilization reduce downtime, and improve asset maintenance.
By incorporating our advanced asset management solutions, you can offer your clients better visibility and control over their supply chain operations while ensuring employees’ and assets’ health and safety.
2
PROCESS AUTOMATION, VISIBLE OPERATIONS, DASHBOARDS & DATA ANALYTICS
Empower your business with complete visibility and control over processes, operations, and data through our cutting-edge automated processes, real-time dashboards, and advanced analytics solutions, integrating seamless, data-driven decision-making and compatibility with leading platforms.
Service Description
Our comprehensive process automation, visibility over operations, and data analytics services are designed to address the critical needs of organisations striving to save time, reduce costs, and maintain a competitive edge in the market.
We understand customers’ challenges in managing and analysing data efficiently, which is essential for informed decision-making and identifying growth opportunities.
By offering solutions that integrate seamlessly with existing systems and promise agility in adapting to ever-changing business environments, we empower our clients to capitalise on emerging trends and opportunities while streamlining their operations.
Stay Ahead of the Competition: We help you stay ahead with our innovative solutions and expert guidance that enable your business to surpass others in your industry. Our commitment to excellence ensures that you maintain a leading edge, positioning you for long-term success in an increasingly competitive market.
Maximise Growth & Sucess: Our tailored services provide the tools and resources to drive your organisation forward, By identifying opportunities for improvement, and implementing effective strategies, we empower your business to reach its full potential and achieve lasting results.
Adapt Quickly to Evolving Business Needs: With our support, you can adapt quickly to evolving business needs and remain agile and responsive in the face of change. Our dynamic approach enables you to stay ahead of emerging trends and challenges, capitalising on new opportunities while maintaining a strong and resilient foundation for your enterprise.
Key Features
- Intergrating Systems Seamlessly
- Dynamic Dashboards
- Activity Tracking and Data Integrity
- Predictive Insights and Trend Analysis
Effortlessly connect our platform with your existing infrastructure for streamlined data exchange and simplified workflows, allowing you to focus on driving your business forward.
Easily visualise and monitor key performance indicators (KPIs) with our dynamic dashboards, providing a clear overview of business performance and enabling data-driven decisions for continuous improvement.
Securely store and manage sensitive information while monitoring and analysing user activities to better understand and control your operations with our robust activity tracking and data integrity features.
Stay ahead of the curve by identifying emerging patterns and opportunities using our predictive insights and trend analysis capabilities. Make proactive decisions and capitalise on new trends before your competitors with our advanced analytics tools.
Benefits
- Improved Efficiency and reduced manual tasks
- Enhanced decision-making capabilities
- Streamlined Monitoring and Control
- Better Understanding of Business Trends
Our innovative solutions boost efficiency, minimise manual tasks, and enable your team to prioritise strategic initiatives. By automating repetitive processes, we enhance productivity while saving time and resources.
We enable better decision-making with data-driven insights and expert guidance. We supply the tools and information for confident, accurate decision-making in a fast-changing business landscape.
Our solutions offer monitoring and control, allowing oversight of your organisation’s performance. With detailed dashboards and real-time data, proactively tackle issues and optimise operations for peak efficiency.
Collaborate with us for insights on business trends using cutting edge analytics and market research. Gain valuable knowledge to shape strategies, stay ahead, and adapt to evolving market dynamics.
Telematics & Technology
With 65 years of expertise, our advanced telematics and technology solutions offer unparalleled benefits in optimizing fleet management, monitoring assets, and enhancing operational efficiency.
By leveraging our cutting-edge technology, your organisation can drive innovation and stay ahead of competitors, positioning you as a leader in your industry. Experience the advantage of partnering with a pioneer in telematics and technology solutions to propel your business forward.
EXPANDING SERVICE OFFERINGS
You can leverage our technology to develop and offer new services, such as last-mile delivery solutions, omnichannel distribution, and tailored e-commerce logistics solutions.
Offering various services can help you cater to different customer segments and stay ahead of the competition. Continuously exploring new opportunities and market trends can drive innovation and long-term success.
3
RISK CONSULTING, AUDITING, COMPLIANCE & INCIDENT MANAGEMENT
Protect your business from uncertainties, non-compliance penalties, and incidents with our expert risk consulting, auditing, compliance, and incident management services. As a result, you can proactively identify and mitigate potential threats, ensuring adherence to industry standards and effective responses to incidents.
Service Description
Our comprehensive risk consulting, auditing, compliance, and incident management services are designed to address the critical needs of organisations concerned about noncompliance legal and financial consequences and the importance of maintaining a solid reputation and trustworthiness.
We also prioritise ensuring a safe work environment for employees, boosting morale and productivity while avoiding legal liabilities.
By offering effective management of incidents and risk mitigation measures, we help businesses prevent potential crises and safeguard against unforeseen challenges.
Increased Business Resilience and Stability: By leveraging our services, your business will benefit from increased resilience and stability, ensuring you can effectively navigate challenges and uncertainties. Our robust solutions are designed to fortify your operations, allowing you to withstand market fluctuations and maintain a strong foundation for continued growth.
Peace of Mind for Stakeholders: Our dedication to providing comprehensive support and exceptional results delivers peace of mind for stakeholders, assuring them that their investment is in capable hands. We build trust and confidence by prioritising transparency and communication, fostering a collaborative environment conducive to shared success.
Long-Term Success in a Competitive Market: Our strategic approach positions your organisation for long-term success in a competitive market, helping you to stand out from the crowd and secure a lasting advantage. By staying ahead of industry trends and continually refining our solutions, we ensure that you remain at the forefront of your industry, paving the way for continued growth and prosperity.
Key Features
- Comprehensive Risk Assessment and Consulting
- Health & Safety Audits
- Compliance Monitoring & Reporting
- Automated Incident Reporting, Priority, and Corrective Action Guidance
Our risk assessment and consulting services thoroughly evaluate your organisation’s potential vulnerabilities, enabling you to identify and address risks effectively. By working closely with our team of experts, you can create a proactive risk management strategy that safeguards the future of your business.
Our health and safety audits ensure that your workplace meets the highest mandated standards of safety and well-being, minimising the risks of accidents and boosting overall productivity. Our experienced auditors will identify improvement areas and provide actionable recommendations to enhance your workplace environment.
Our compliance monitoring and reporting feature keeps you up-to-date on relevant regulations and industry standards, ensuring that your business always remains compliant our platform streamlines the monitoring process and generates comprehensive reports, simplifying your organisation’s complex world of compliance.
Our automated incident reporting, priority, and corrective action guidance capabilities empower your team to handle unexpected events or issues effectively. By swiftly identifying, prioritising, and addressing incidents, you can minimise their impact on your operations and maintain a safe and efficient working environment for your employees.
Benefits
- Reduced Risk Exposure and Potential Fines
- Improved Business Integrity and Reputation
- Enhanced Incident Response and Mitigation
Partner with us to reduce risk exposure and potential fines through our risk management strategies and compliance solutions. Our proactive approach safeguards your business and reduces the likelihood of penalties.
We boost business integrity and reputation through ethical practices, transparency, and responsible management. Upholding high professionalism and accountability, we foster trust and credibility with stakeholders, clients, and the business community.
Benefit from improved incident response and mitigation with our expert team prepared to address issues promptly. Our tailored solutions and experience ensure swift, effective action plans, minimising the impact on your operations and reputation.
Risk Management & Assurance
Our comprehensive corporate governance solutions, backed by almost six decades of experience, are designed to ensure ethical behaviour, transparency, and accountability.
By implementing these solutions, your organisation strengthen stakeholder trust and foster sustainable growth, giving you a competitive advantage in today dynamic business landscape.
SUSTAINABILITY AND CORPORATE GOVERNANCE
Adopting eco-friendly practices, like sustainable packaging and green energy sources, can differentiate Imperial from its competitors.
By prioritising sustainability, you can appeal to environmentally conscious customers and contribute positively to the global supply chain. This approach also aligns with good corporate governance practices and social responsibility.
4
SECURITY, ARTIFICIAL INTELLIGENCE, CONTROLLED ASSET PROTECTION & OFF-SITE MONITORING
Safeguard your business assets and operations with our comprehensive security solutions, including Al systems, integrated asset protection, and exception-based offsite monitoring, using innovative technologies and tailored strategies for maximum protection.
Service Description
Our comprehensive security, Artificial Intelligence, controlled asset protection, and off-site monitoring services are designed to address the critical needs of organisations seeking to protect their valuable assets and premises, as safeguarding these resources is crucial for the continued success of their businesses.
We understand the importance of preventing theft, vandalism, and other security threats, which can harm operations and the bottom line.
By providing peace of mind for business owners and stakeholders, our advanced technology solutions enable them to stay one step ahead of potential risks and challenges.
Peace of Mind for Business Owners and Stakeholders: Our comprehensive services provide peace of mind for business owners and stakeholders, ensuring that your organisation is well-equipped to navigate the industry’s complexities. With our expert guidance and support, you can feel confident in making informed decisions, creating value, and achieving your strategic objectives.
Reduced Potential Losses and Liabilities: By partnering with us, you can significantly reduce potential losses and liabilities, as our proactive approach helps identify and mitigate risks before they become costly. Our expertise in managing and minimising vulnerabilities ensures your business remains resilient, safeguarding your investment and reputation.
Secure Foundation for Growth and Success: Our tailored solutions lay a secure foundation for growth and success, empowering your organisation to thrive in a competitive landscape. By providing the necessary tools, resources, and insights, we enable you to capitalise on opportunities, drive innovation, and achieve sustainable long-term growth.
Key Features
- Smart Guarding and Access Control
- Virtual Monitoring and Incident Investigation
- Risk-Related Data Collection and Analysis
- Tailored Sop for off Site Monitoring
Our smart guarding and access control systems provide a sophisticated approach to securing your premises, utilising advanced technology to ensure that only authorised personnel can access designated areas. This enhanced security measure mitigates potential risks and gives you peace of mind that your facility is always protected.
Our virtual monitoring and incident investigation services offer around-the clock surveillance of your property, using state-of the-art technology to detect and respond to potential threats in real-time. Our team of experienced security professionals will promptly investigate any incidents, providing you with timely and accurate updates and swiftly
resolving any incidents.
We prioritise risk-related data collection and analysis, enabling you to make informed decisions about security measures. Our system captures valuable data on potential threats, vulnerabilities, and trends, providing actionable insights to enhance security posture and protect assets.
Our tailored sop ensures that your remote security needs are met precisely and efficiently. By customising our approach to your requirements, we can deliver comprehensive and reliable security solution that seamlessly integrates with your existing infrastructure and operations
Benefits
- Robust Protection Against Theft, Vandalism, and Other Threats
- Enhanced Security for Assets and Premises
- Proactive Risk Mitigation and Management
Our comprehensive security solutions offer robust protection against threats, keeping your business safe in a dynamic environment. We employ advanced technologies and industry best practices to safeguard assets and minimise disruptions.
Benefit from enhanced security with our customised strategies addressing unique needs and vulnerabilities. Our skilled professionals create a secure environment, fostering employee and customer confidence and peace of mind.
Our services let you recognise, evaluate, and tackle potential risks before they become expensive incidents. We collaborate closely with you to comprehend your unique challenges, creating customised strategies that reduce exposure and safeguard your organisation from security threats.
Investigate
Our comprehensive investigative services, based on 66 years of experience, are expertly designed to uncover hidden risks, prevent fraud, and protect your business assets.
By employing these robust solutions, you can maintain a secure and reputable business environment, ensuring continued success in an increasingly competitive marketplace. Experience the advantage of partnering with a trusted provider of investigative services to safeguard your organisation’s future.
ENHANCING CUSTOMER EXPERIENCE
We can offer personalised and seamless customer experiences by leveraging our advanced technology. A positive customer experience can help companies build strong client relationships and gain a competitive advantage. Thus our focus on customer satisfaction and meeting their requirements which can also ensure adhering to supply chain compliance standards.
5
TRAINING, HEALTH, SAFETY & MANAGEMENT
Foster a safe, compliant, and skilled workforce with our comprehensive training and health and safety programs, provided by accredited facilitators and assessors and supported by efficient training management systems for real-time monitoring and progress tracking.
Service Description
Our comprehensive training, health and safety, and training management services are designed to address the key concerns of organisations looking to enhance their workforce’s skills and safety knowledge. We understand the importance of compliance with industry standards and regulations to maintain a strong reputation and avoid legal issues.
To achieve this, we offer continuous learning and development opportunities for your employees, ensuring they stay up-to-date with the latest trends and techniques in the industry.
We leverage innovative technologies to drive business growth and help your organisation stay ahead of the competition.
Peace of Mind for Business Owners and Stakeholders: Our comprehensive services provide peace of mind for business owners and stakeholders, ensuring that your organisation is well-equipped to navigate the industry’s complexities. With our expert guidance and support, you can feel confident in making informed decisions, creating value, and achieving your strategic objectives.
Reduced Potential Losses and Liabilities: By partnering with us, you can significantly reduce potential losses and liabilities, as our proactive approach helps identify and mitigate risks before they become costly. Our expertise in managing and minimising vulnerabilities ensures your business remains resilient, safeguarding your investment and reputation.
Secure Foundation for Growth and Success: Our tailored solutions lay a secure foundation for growth and success, empowering your organisation to thrive in a competitive landscape. By providing the necessary tools, resources, and insights, we enable you to capitalise on opportunities, drive innovation, and achieve sustainable long-term growth.
Key Features
- Customised Training Programs
- Accredited Facilitators and Assessors
- Compliance with TETA, SASSETA, and W&R SETA
- Real-time Training Monitoring and Reporting
Our meticulously tailored training programs are designed to meet the specific needs of your industry, ensuring that your employees acquire the essential skills and knowledge required to excel in their roles. By aligning our courses with your unique objectives, we optimise the learning experience and boost the overall performance of your workforce.
Our team of accredited facilitators and assessors bring a wealth of experience and expertise, guaranteeing that your team receives the highest quality of education and training. With their guidance, your employees will benefit from a comprehensive and engaging learning experience that meets industry-recognised standards.
Our commitment to compliance with these esteemed accreditation bodies ensures that our training programs adhere to the regulatory frameworks and are current with the latest requirements and best practices, providing your organisation with relevant and reliable training solutions.
Our efficient training management systems enable you to track your employees’ progress throughout their learning journey, providing valuable insights into their performance and development. With this data at your fingertips, you can make informed decisions about future training investments and identify areas for improvement, ensuring the continuous growth of your team’s skills and expertise.
Benefits
- Improved Workforce Safety and Skillset
- Reduced Accidents and Incidents
- Adherence to Regulations
Our training programs and safety initiatives boost workforce safety and skills, empowering employees to confidently and competently perform their tasks. Investing in their growth fosters a safer work environment and increases productivity.
Implementing our safety strategies and best practices can substantially decrease accidents in your organisation. Our proactive risk management identifies potential hazards and prevents injuries, fostering a safer, more efficient work environment for your employees.
Our services assist organisations in adhering to these essential laws and regulations, avoiding costly penalties, and fostering a culture of safety, accountability, and professionalism within your organisation.
6
CCTV, OFF-SITE MONITORING, POLYGRAPHS, UNDERCOVERS
Our forensic services protect your business against any fraud and loss that might or may be occurring. From polygraphs, to undercovers, CCTV or off-site monitoring we use technology and people to mitigate your loss and protects your assets and ultimately your business and revenue.
Service Description
We specialize in comprehensive security solutions tailored to meet the unique needs of our clients. Our core services include off-site monitoring, CCTV installation, undercover operations, polygraph/integrity testing, and the setup of control room and command centre management. Our primary objective is to proactively mitigate loss, prevent fraud, and enhance asset protection for our valued customers.
Assurance for Business Leaders and Stakeholders: Our comprehensive services offer peace of mind to business leaders and stakeholders, assuring that your organization is well-prepared to navigate the intricacies of your industry.
Risk Mitigation and Liability Reduction: Through our partnership, you can substantially mitigate potential losses and liabilities, as our proactive approach identifies and addresses risks before they escalate into costly problems. Our proficiency in vulnerability management ensures that your business maintains its resilience, safeguarding both your investments and your reputation.
Sturdy Foundation for Growth and Success: Sustainable Improving Your Risk Profile: Our tailored solutions lay a sturdy foundation helping improve our clients risk profile, empowering organisations to focus on their core business in a competitive environment.
Key Features
- Off-Site Monitoring
- CCTV Installation
- Undercover Operations
- Polygraph Testing
We employ state-of-the-art technology and highly trained professionals to remotely monitor your premises 24/7, ensuring real-time detection and response to security threats.
Our experts design and install cutting-edge closed-circuit television (CCTV) systems, providing comprehensive surveillance coverage to deter criminal activities and facilitate evidence collection.
Our skilled undercover agents blend seamlessly into your organization to identify and address internal security risks, such as theft, employee misconduct, and fraud.
We offer polygraph examinations conducted by certified examiners to verify the truthfulness of individuals involved in sensitive roles or situations, enhancing trust and minimizing the risk of insider threats.
Benefits
- Loss Mitigation
- Enhanced Security
- Risk Reduction
- Operational Efficiency
Our services are designed to reduce losses resulting from theft, fraud, and internal malfeasance, ultimately safeguarding your bottom line.
With our proactive monitoring, advanced CCTV systems, and undercover operations, your business enjoys heightened security, deterring potential criminals and improving overall safety.
Through comprehensive security assessments and polygraph testing, we help identify and address vulnerabilities, reducing the risk of insider threats and corporate espionage.
Our control room and command center setup streamline security management, providing centralized control and quick response capabilities, ultimately improving operational efficiency and incident response times.
By partnering with our forensic business, you gain access to a comprehensive suite of security services that empower you to protect your assets, reputation, and peace of mind in an ever-evolving security landscape.
OUTBOUND VERIFICATION IMPACT
Our Outbound Verification Service is a cutting-edge logistics, warehouse, and risk management solution.
We use advanced technology, such as handheld scanners and tablets, to verify all outbound shipments as interfaced from our JDA system once a shipment is picked. This service offers many benefits that enhance efficiency and customer satisfaction.
KEY BENEFITS
Blind Verification
Our process eliminates the need for the traditional check sheet method, providing a more accurate and efficient verification system.
Portfolio of Evidence
Our service generates a comprehensive portfolio of evidence for customer claims, ensuring proper documentation and support.
Reduced Costs
By streamlining the verification process, we help companies reduce costs through more efficient processes.
Scalability
Our service can be rolled out to other activities, such as inbound and backdoor deliveries, providing a comprehensive solution for all your verification needs.
Post-Pick Audit
Our PPA feature assists in improving picking accuracy, ensuring that your shipments are accurate and complete.
Fewer Customer Complaints
Providing a more accurate and efficient verification process, we help reduce customer complaints and improve overall satisfaction.
Master Data Cleanup
Our service identifies and corrects any discrepancies in your master data daily, ensuring that your records are accurate and up-to-date.
Outcomes That Matter
Data Flow Process
The Warehouse Verification and Dispatch Data Flow Process plays a crucial role in ensuring the accuracy and efficiency of outbound shipments.
This process leverages cutting-edge technology to meticulously verify all outbound shipments as they are interfaced from our system once a shipment is picked.
The outbound verification process streamlines the dispatch process and minimises errors and discrepancies, ultimately enhancing customer satisfaction and strengthening the supply chain.
Savings
Workforce and Cost Saving are paramount for optimising operational efficiency and maintaining a competitive edge in the market. We have recently implemented strategies that have yielded significant results in these areas.
By reducing 24 personnel across Gauteng and Coastal regions, we have streamlined the workforce and achieved a notable monthly saving of Rl20,663.
This translates to a 12% reduction in verification costs, allowing you to allocate resources more effectively and continue providing exceptional services to your clients.
Improvement
Claims and Acknowledgement of Debt (AOD) Improvement is critical to enhancing the overall efficiency and financial performance of any logistics operation. By focusing on refining these processes, we have recently achieved remarkable results.
For instance, a Woolworth’s shortage claim worth R40,000 was rejected due to the provision of a comprehensive portfolio of evidence, which led to the discovery of the stock in their Distribution Centre. Additionally, we managed to bill a transporter for a Spar Natal wet stock claim worth Rl40,000, thanks to presenting a complete portfolio of evidence. This documentation ultimately led the transporter to accept liability.
These improvements in claims and AODs management have bolstered our capabilities in handling disputes and mitigating financial risks, further strengthening our position in the logistics industry.
Accuracy
Picking Accuracy Improvement is vital for improving the overall efficiency and productivity of any logistics operation.
By implementing real-time and accurate Post Pick Audit (PPA) information, we have made significant strides in addressing picking errors promptly and improving picking accuracy. This proactive approach has streamlined warehouse processes and reduced three operational personnel, as the need for “re-work” to rectify picking errors has significantly diminished.
Consequently, our focus on improving picking accuracy has resulted in a more efficient operation, reduced labour costs, and, ultimately, higher customer satisfaction.